Refund policy

Return & Refund Policy

Thank you for shopping with us! Each item we create is handmade with care and customized to your specifications. Because of the personalized nature of our products, all sales are final and we do not accept returns, exchanges, or refunds on custom items.

Please review your order carefully before submitting. If you have any questions about sizing, colors, or personalization details, feel free to reach out before placing your order—we’re happy to help clarify!

Damaged or Incorrect Items

While we do not accept returns, we want you to be thrilled with your purchase. If your item arrives damaged or we made an error in customization, please contact us within 3 days of delivery with photos and a description of the issue. We’ll work with you to make it right.

Order Cancellations

Orders may be canceled within 24 hours of purchase unless production has already begun. After that, cancellations are not possible due to the custom nature of our work.

By placing an order, you agree to this policy. We appreciate your understanding and support of our small business!